t&c's

Terms & conditions

We at Scotia Books have tried to keep the ordering process as simple as possible, and to limit the number of 'Terms and Conditions' that need apply. However, if you have any questions about the details of the sections below, please contact us. 

All correspondence will be treated in the strictest confidence. Any complaint or query will be dealt with promptly as follows: 

we will acknowledge correspondence within 5 working days. 

we will aim to resolve all issues within 2 weeks from initial date of communication. 

we will keep you fully informed during this process. 


Statutory Rights 

Please note, the following Terms and Conditions do not affect your statutory rights as a consumer, as required by the Which? Web Traders Code of Practice. 

Order information 

We display all prices for the products, delivery, and other services clearly on the website. Subject to errors, all the information and prices on this website are correct at time of order. 

Limitations 

This website must not be used for any other purpose than searching for an item or placing an order with us. It must not be used for any transmitting of illegal or objectionable material, the breaching of any laws including copyright and unauthorised access or disrupting the network or website or causing interference and enjoyment of the site for other users. 

Payment 

All orders are invoiced, with 30 days to settle account.

Disclaimer 

We guarantee your satisfaction and will replace or refund any item that does not meet your expectation or is damaged, within 30 days from receipt of goods. We would ask, however, that should you receive damaged goods you contact us, using details in our contact us page, within 14 days of receipt of goods in order that we can deal with the problem efficiently and effectively with our carrier. We will completely refund the full price of your order and delivery charge if you are not satisfied with the goods you received. We reserve the right not to sell to trade customers for re-sale purposes. Sometimes this website may be unavailable as we perform maintenance work. We aim to minimise such downtime, but cannot guarantee that the site will be available at any given time. To the full extent permitted by law, you agree that this company, nor its directors, partners or employees are liable for any damages arising out of use or in connection with the content, information, materials or products of this website. We do not accept any liability for direct or indirect damages, any loss of data, income or profit or damage to property and third party claims, from the use of this site. However we do not limit our liability for death or personal injury, if it arises as a result of our negligence. 

Acceptance 

There will be no contract of any kind between you and us unless and until we actually inform you that the goods are available. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that we inform you that the goods are available (and not before), a contract will be made between you and us. 

General 

These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland and any disputes will be decided only by the Scottish courts. If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

Privacy

Other than as part of an order process, we make no effort to identify public users of our site. No identifying data is disclosed to any third party for any purpose. Data that we collect is used only for service administration.
Cancellations
Orders are executed very quickly so cancellations are not, in general, possible (though we do offer a returns service - see below). However, if you do find you have made a mistake please contact us immediately so that we can try to intercept your order. In the event that you should decide to cancel an order before it is dispatached, please contact us as soon as possible, quoting your name and order reference number.